Terms and Conditions

Deliveroo Credit Giveaway - Deliveroo UAE Pet Contest 2024 T&CS

By entering the contest (as set out below), each entrant agrees to these rules and confirms they have read and understood the rules:

  1. Deliveroo: Deliveroo DMCC
  2. Offer: “1000 AED in Deliveroo Credit” – 1 winner in each category listed on the website will get the chance to win 1000 AED  Deliveroo credit redeemable across Deliveroo pet stores –  subject to the terms below.
    There will be a maximum of 10 winners selected in the 10 categories. Deliveroo reserves the right to vary this number.
    The Prize is non-transferable, non-refundable, and may not be suspended, extended or frozen. The Prize is only valid as per the dates on the credit voucher provided.
    To have a chance to win the Prize, participants must upload photos of their pets as per the categories on this website RooPetContest.com,  then share the post to their social channels, and tag deliveroo to receive publics’ votes. Accounts to tag are – Instagram: deliveroo_ae and TikTok: deliveroo.ae
    The winner shall be selected based on the highest number of votes by the closure of the entry period, and after Deliveroo team’s review and consent.
    Participants can enter multiple categories, but they can only win in one. If they have the most votes in several categories, they will win in one, and the runner-up will be rewarded in the other categories. 
  3. Entry period: The Offer opens for entry at 12:00 (Gulf Standard Time) on 15 February 2024 and closes at 11:59 (Gulf Standard Time) on 29 Feb 2024.
  4. Winners will be announced between  29 Feb – 3rd March 2024.
  5. Entrants shall be bound by the terms and conditions of this Offer.
  6. Eligibility:
    • To participate in the Offer, entrants must be above 18 years of age and be legal residents of the United Arab Emirates.
    • Entrants must upload their pets’ photos on the website com and share the entry on social media to receive votes from the public.
    • Entrants may be required to provide proof of eligibility in such form as required by the Deliveroo.
  7. Geographical restrictions may apply.
  8. Offer conditions: Offer is non-transferable, non-exchangeable and no cash alternative is available. However, if Deliveroo considers it appropriate, or if it becomes necessary for reasons beyond Deliveroo’s control, the Offer may be varied or swapped for a suitable alternative at the sole discretion of Deliveroo.
  9. Costs: Any cost associated with placing an order shall be solely on account of the entrant.
  10. Liability: Deliveroo will not be liable for: (i) any loss that is not caused by the Deliveroo (or any person acting on Deliveroo’s behalf); (ii) any loss caused by any event or circumstance beyond Deliveroo’s reasonable control; (iii) any loss of profits or revenue, loss of anticipated savings or loss of goodwill; or (iv) any unavailability of products on Deliveroo’s website or app. However, nothing in these terms limits or excludes any person’s liability for death or personal injury caused by negligence, for fraud or for any matter for which it would be illegal to limit or exclude liability. In particular, consumers have legal rights in relation to products that are faulty or not as described and services which are not performed with reasonable care and skill and these legal rights are in addition to and are not affected in any way by anything contained in these Rules.
  11. Interference with the Offer: Any attempt to deliberately damage or undermine the content or legitimate operation of this Offer is prohibited and may be a violation of criminal and/or civil laws and in these circumstances.
  12. Cancellation and variation: Deliveroo reserves the right to vary, suspend or withdraw the Offer at any time at its discretion and will not be liable to pay any compensation to anyone in this regard. 
  13. Disqualification: Without limiting the options available to Deliveroo, Deliveroo reserves the right at any time to disqualify entries or entrants (including the winner) that Deliveroo regards as being in breach of these Rules, any applicable laws, any terms and conditions referred to in these Rules or the spirit of the Offer.
  14. Severance and waiver: If any part of these rules is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the rest of these Rules will not be affected. Deliveroo’s failure to enforce any term of these rules will not constitute a waiver of that provision.
    • Law and jurisdiction: The Offer and these Rules are governed by the laws of the Dubai International Financial Centre, and any disputes arising in connection with them shall be subject to the exclusive jurisdiction of the courts of the Dubai International Financial Centre.
    • It is necessary for Deliveroo to use entrants’ personal data to perform its obligations to entrants in relation to the administration of the Offer or it is in Deliveroo’s legitimate interest to use entrants’ personal data in the ways described in these Rules in order to ensure the proper administration of the Offer.
    • Deliveroo may share entrants’ personal data with certain vendors in order to assist with the administration of the Offer.
  15. Photo rights: By participating in this contest, all entrants grant Deliveroo a non-exclusive, royalty-free, worldwide licence to use, reproduce, distribute, and display the submitted photos for promotional and marketing purposes. This includes, but is not limited to, social media posts, website content, and any other marketing materials. Entrants understand and agree that their photos may be edited, cropped, or otherwise modified as necessary for use in promotional material, and they waive any right to inspect or approve the final materials. Deliveroo will make reasonable efforts to credit the entrant when using their photos but is not obligated to do so. Entrants further acknowledge that they will not receive any compensation, monetary or otherwise, for the use of their photos in Deliveroo’s promotional material. This will remain in effect for an indefinite period unless otherwise specified by Deliveroo. By submitting photos to the contest, entrants confirm that their photos do not infringe upon the intellectual property rights, privacy rights, or any other rights of any third party.
  16. Contact: Enquiries about this Offer can be sent to press@deliveroo.ae

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